Field service management for Quebec crews

Keep every job,crew and customer moving.

From the first call to getting paid, Opti-Terrain helps service owners quote work, build the schedule, keep crews informed, invoice faster, and follow up without relying on memory.

For HVAC, plumbing, cleaning, lawn care, pressure washing, and other field-service teams.

HVAC technician working on a residential service call
Built for the fieldOffice, crew, and customer in step
01One place for every job02Schedules crews can follow03Customer updates stay on track04Follow-ups do not get forgotten

Built for a busy service day

Your business should not lose work because you got busy.

A lead calls while you are on a job. A quote sits longer than it should. A customer changes the time. Nothing dramatic breaks. The next thing simply does not happen. Opti-Terrain keeps the work moving when your attention has to be somewhere else.

01

Win the work

Capture the request, prepare the right quote or assessment, and follow up while the customer is still ready to hire.

02

Run the day

Build a workable schedule, keep crews informed, carry job details into the field, and update customers when plans change.

03

Finish the job

Keep completion details, customer follow-through, invoice drafts, invoices, expenses, and job records tied together.

Meet Opti Assistant

An extra set of eyes that does not forget the next step.

Opti Assistant works from the quotes, jobs, schedule, crew capacity, and customer conversations already inside Opti-Terrain. It helps surface the quote waiting on a follow-up, the visit at risk, the open slot, or the missing detail. Important changes still wait for your approval.

01

Know what is happening

Requests, quotes, customer messages, jobs, capacity, costs, and completion stay connected.

02

Follow your rules

You choose the timing, services, zones, capacity, messages, and approval limits.

03

Handle the repeatable work

Built-in workflows take care of supported reminders, follow-ups, recurring work, updates, and drafts.

04

Call out what needs attention

Opti Assistant can point to the affected customer or job and explain why it matters.

05

Leave the decision with you

Pricing, rescheduling, capacity, weather, and other important changes remain visible for approval.

✓

Request routing

Move supported work toward a priced quote and route visit-required work to an assessment.

✓

Quote follow-up

Use your follow-up delay and validity window for one bilingual reminder and a clear expiry.

✓

Appointment reminders

Send one configured reminder before the visit without relying on office memory.

✓

Recurring work

Create the next weekly, biweekly, monthly, quarterly, or annual job after completion.

✓

Draft invoicing

Prepare a linked draft invoice after completion while leaving the send decision with the office.

✓

Crew and PTO recovery

Reassign only eligible routine work or prepare a customer reschedule path when the rules allow it.

✓

Weather recovery

Prepare a future date and technician option for weather-sensitive work, then wait for owner approval.

✓

Reschedule follow-through

Revalidate exact availability, follow up after 2 hours, escalate after 4, and expire after 24.

See every built-in automation↗
Field service crew preparing for the next commercial job

Made for work that happens on-site

The office, the truck, and the customer stay on the same page.

Opti-Terrain is built around the way a small field-service company actually operates. The person answering the phone, the crew doing the work, and the owner watching the day all work from the same job record.

01

Before the visit

Requests, photos, service details, quotes, approvals, reminders, and the booked time stay together.

02

During the work

The crew can carry the schedule, customer details, notes, checklists, photos, status, and time into the field.

03

After the job

Completion details, customer follow-through, recurring work, invoice drafts, invoices, costs, and reporting stay attached.

From first contact to finished work

One operational state. Every next step has context.

01

Qualify the request

Adaptable intake gathers useful details and routes supported work toward a quote or a structured assessment.

02

Convert it into scheduled work

Catalog pricing, quote status, eligible availability, crew capacity, and travel constraints stay part of the same decision.

03

Run the job with context

The crew sees the assigned work, customer details, notes, checklists, photos, status, and supported field actions.

04

Finish the operational loop

Customer updates, recurring work, feedback, invoice drafts, invoices, expenses, and reporting remain attached after completion.

Built around real field work

One operation, wherever the next job takes the crew.

Residential calls, commercial sites, exterior routes, and interior projects all create different details. Opti-Terrain keeps the customer, schedule, crew context, documents, and next action connected.

HVAC technician servicing an outdoor heat pump at a Quebec home
01Residential service
Field service technicians preparing equipment at a commercial building
02Commercial work
Exterior service crew pressure washing and maintaining a home
03Exterior crews
Painter and plumbing technician working inside a bright home
04Interior trades

Configured around the work you perform

The workflow changes by trade. The operation stays connected.

Explore how intake, quoting or assessment, scheduling, customer communication, field delivery, recurring work, and billing fit the way each service team actually works.

What a stronger operation protects

Less revenue disappears between one step and the next.

01

Faster first response

Structured intake gives the office and field team useful context while the customer is still ready to act.

02

Fewer impossible promises

Scheduling checks availability, capacity, blocked time, existing work, and travel before the customer commits.

03

Fewer silent gaps

Configured confirmations, reminders, updates, and follow-through keep the customer from wondering what happened next.

04

Cleaner handoffs

Quotes, job notes, field actions, expenses, invoice drafts, and invoices stay tied to the work.

05

Bilingual customer journeys

Public customer flows support English and Quebec French.

06

Quebec-ready records

TPS, TVQ, NEQ, and RBQ information can appear where customers expect it.

Twenty connected product areas

The entire operation belongs in the same system.

Explore the verified product areas that connect request intake, planning, field delivery, customer communication, financial records, and operational control.

See all features ↗

Built for real service days

The schedule changes. The customer calls. The work still has to move.

Opti-Terrain is built for the missed call, the late crew, the urgent job, the weather delay, and the customer who needs an answer now. Routine steps keep moving. Important decisions come back to the owner.

Field scenario / 01

A request arrives after hours

Guided intake collects the useful details, chooses the supported quote or assessment path, and offers availability that respects real capacity.

Field scenario / 02

A technician becomes unavailable

Opti-Terrain identifies affected work, handles only safe routine recovery, and prepares the consequential decision for the owner.

Field scenario / 03

The job is completed in the field

The checklist, photos, optional signature, deficiencies, notes, status, and optional draft invoice finish the operational handoff.

Plans

Choose the plan that fits your crew today.

Save 10%

Starter

$129.99/ month
CAD · billed monthly

Connect the core operation for a small owner-led service team.

Discuss your launch↗
  • ✓3 users and 3 vehicles
  • ✓100 quote requests per month
  • ✓Core jobs, quotes, invoices, and scheduling

Professional

$549.99/ month
CAD · billed monthly

Run higher volume with the full operational workflow and deeper capacity controls.

Discuss your launch↗
  • ✓15 users and 15 vehicles
  • ✓1,000 quote requests per month
  • ✓Full workflow and advanced team capacity

Enterprise

Custom
planned around your operation

Plan a larger rollout around the routine work and exceptions your team carries today.

Contact us↗
  • ✓Unlimited users and vehicles
  • ✓Unlimited quote requests
  • ✓Full workflow with a rollout planned around your operation

Plans are confirmed separately during onboarding. Creating an account does not select or purchase a plan.

Quote requests are never blocked. Additional requests are $4 CAD each and are confirmed during onboarding until self-serve billing is available.

FAQ

What service owners usually want to know before a demo.

Does Opti-Terrain just remind me to do the work?+

No. Supported configured workflows can complete routine actions such as request routing, one quote follow-up, appointment reminders, recurring-job creation, eligible assignment, customer updates, satisfaction requests, and invoice-draft creation. The result stays visible.

Does it work in French and English?+

Yes. Public intake, quote, booking, tracking, invoice, and feedback flows support English and Quebec French.

Can every job be quoted instantly?+

No. Repeatable services can use catalog pricing, while work that needs a human look can become a structured assessment request.

How does scheduling choose available times?+

It checks blocked dates, technician shifts, capacity, travel buffers, and existing work before showing an opening.

What happens when something needs judgment?+

Opti-Terrain is designed to stop at configured boundaries, surface the exception with its context, and keep the reason for each important action visible instead of making consequential decisions behind your back.

Guided launch

Bring us one busy week. We will show you where Opti-Terrain fits.

Show us how a real lead, quote, schedule change, field visit, invoice, and follow-up move through your business. We will map that work through Opti-Terrain and keep the important calls with you.

Book a guided demo↗